Privacy Policy
Last updated: January 2024
At Cetrinco S.A.S. (hereinafter 'Cetrinco', 'we' or 'the company'), we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information.
1. Information We Collect
We collect information that you provide directly to us, including: full name, email address, phone number, contact information, and any other information you choose to share with us through contact or registration forms.
2. Use of Information
We use the collected information to: provide and improve our financial education services, send communications related to our services, respond to your inquiries and requests, personalize your experience on our platform, and comply with applicable legal obligations in Colombia.
3. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We comply with Law 1581 of 2012 on Personal Data Protection of Colombia and its regulatory decrees.
4. Data Subject Rights
As a personal data subject in Colombia, you have the right to: know, update, and rectify your personal data, request proof of the authorization granted, be informed about the use of your data, revoke authorization and/or request deletion of your data, and file complaints with the Superintendence of Industry and Commerce.
5. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website. You can configure your browser to reject cookies, although this may affect the functionality of some services.
6. Data Transfer
We do not sell, rent, or share your personal information with third parties for marketing purposes without your express consent. We may share information with service providers who help us operate our platform, always under strict confidentiality obligations.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by Colombian law. When no longer needed, we will delete or anonymize your information securely.
8. Contact
To exercise your rights or make inquiries about this policy, you can contact us at: info@cetrinco.com or at our physical address: Carrera 7 No. 71-52, Tower B, Office 702, Bogotá D.C., Colombia.